{"xsrfToken":"BQVI-ZH0T-M5XZ-NFQX_bfd86e7b8719246b3fc54eeb85f5a4366bad7e20_lout","branding":{"id":"1","key":"webs","name":"Marketing & Communications Service Requests","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/a4399c1c-4e7c-44bc-baff-7b7dc7582b95/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxZGUxMTM0OS1iZDM0LTRkMTUtYmQ0Ni1iOWQ1ZGUzMzM0N2IiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmE0Mzk5YzFjLTRlN2MtNDRiYy1iYWZmLTdiN2RjNzU4MmI5NSI6WyJyZWFkIl19LCJleHAiOjE2NTY2MjYyMzAsIm5iZiI6MTY1NjYyNTYzMH0.o012hNAgaiHdr3cp0mZhENGadHVakcQIniXCD5PTzUE&client=1de11349-bd34-4d15-bd46-b9d5de33347b&mode=fit","logoId":"a4399c1c-4e7c-44bc-baff-7b7dc7582b95","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"en-UK":{"localeDisplayName":"English (UK)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"1","key":"webs","projectId":12401,"serviceDeskId":1,"name":"Marketing & Communications Service Requests","description":"<p>Welcome! This is the HCC MarCom service portal, where faculty and staff can submit marketing and communications requests, from social media and print pieces to ad campaigns and E-News. To make a request, start searching or select a request type from the left navigation below.</p> \n<p>Due to high volume, marketing requests must be submitted at least <b>10 business days</b> ahead of time. Website requests that require minor changes or fixes will be completed in <b>24 to 48 hours</b>. Larger web project requests will require <b>10 business days</b> advance notice. </p> \n<p><b>NOTE:</b> Updates on your requests will be sent via email notifications from jira@hccdistrict.atlassian.net. If you're not receiving email notifications, please check your <b>Clutter</b>, <b>Junk Email</b> or <b>Spam</b> folders in your email client such as Outlook.</p> \n<p><b>ONE LAST THING:</b> MarCom loves to help, but there are some websites and services where you'll need to contact someone else to resolve the issue:</p> \n<ol> \n <li>Having trouble accessing your email? Please contact IT at <a href=\"mailto:customer.support@hccs.edu\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">customer.support@hccs.edu</a>.</li> \n <li>Seeing an issue with <a href=\"https://myeagle.hccs.edu/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">MyEagle</a>, <a href=\"http://myhcc.hccs.edu/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">MyHCC</a> or <a href=\"http://www.hccs.edu/peoplesoft\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">PeopleSoft</a>? Please contact IT at <a href=\"mailto:customer.support@hccs.edu\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">customer.support@hccs.edu</a> or call 713-718-8800.</li> \n <li>Problems with <a href=\"http://learning.hccs.edu/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Learning Web</a>? Then <a href=\"https://learning.hccs.edu/contact\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">contact</a> the team or view <a href=\"https://learning.hccs.edu/support\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">support</a>.</li> \n</ol>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"12","name":"Ad Campaign Request","descriptionHtml":"","callToAction":"Ad Campaign Request","introHtml":"<p>Looking to advertise? Let's talk. 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Purchases over $100 require approval.</p>","icon":11736,"iconUrl":"https://hccdistrict.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11736","groups":[],"key":""},{"id":"1","name":"MarCom Email Help","descriptionHtml":"","callToAction":"MarCom Email Help","introHtml":"<p>Submit MarCom requests via support email, support@hccdistrict.atlassian.net</p>","icon":11727,"iconUrl":"https://hccdistrict.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11727","groups":[],"key":""},{"id":"10","name":"Website Feedback","descriptionHtml":"","callToAction":"Website Feedback","introHtml":"<p>Love the HCC website? Got ideas about how to improve it? Either way, we'd love to hear from you.</p>","icon":11727,"iconUrl":"https://hccdistrict.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11727","groups":[3],"key":""},{"id":"30","name":"Web Tools Training Request","descriptionHtml":"","callToAction":"Web Tools Training Request","introHtml":"<p>Need training with T4, our content management system, or other MarCom online tool? Then request it here.</p>","icon":11732,"iconUrl":"https://hccdistrict.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11732","groups":[],"key":""},{"id":"17","name":"Press Release and Writing Request","descriptionHtml":"<p><a href=\"https://hccdistrict.atlassian.net/servicedesk/customer/kb/view/89423873\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Hello, first time here? 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